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Streaming issue like buffering and freezing
Streaming issue like buffering and freezing
We have all been there; you are watching a good movie or in the last episode of your 10th and final season of the series, you wasted the last month of your life binge-watching, and it just stops, or the voices are out of sync with the picture, or the picture freezes, and the voices continue. What's wrong?
cache memory
cache memory
Did you know your Smart TV, Roku, or other streaming device has memory inside, just like your computer?
Just like your computer, this memory is used while your app, like Netflix or YouTubeTV, is using it to play your video, and when they are done, your show ends; they are supposed to give that memory back so the next app/show you open can use it.
However, sometimes this doesn't work right, and some of the memory gets hung up in the cache and is unusable, making it feel like you have a cheaper device with less memory than the one you bought that worked so well yesterday.
The solution is to clear the cache. One easy answer that works for almost all devices is to unplug your TV or streaming device from power for at least 30 seconds so that all the power drains from capacitors, which can keep the cache memory inside alive. Once that power is drained, the memory without power to keep it alive will clear itself.
Below, you will find links to some articles that go into more depth about Streaming TV cache and some of the standard Streaming TV devices you own and how to specifically clear these cache so your watching experience is the best it can be!
How To Clear Cache on a Smart TV by BY SACHI APRIL 23, 2022
Manage Apple TV storage - How to clear cache of apps on Apple TV
Sony - Clear data and cache on your Android TV or Google TV when apps aren't working properly
SlingTV - has links to wide range of devices used with this App
Disney+ - has links to wide range of devices used with this App
Hulu - has links to wide range of devices used with this App
Fubo TV - has links to wide range of devices used with this App
HBO Max - has links to wide range of devices used with this App
Fox.com - has links to wide range of devices used with this App
Paramount+ - has links to wide range of devices used with this App
281 Internet connection
281 Internet connection
Do I have enough speed?
HD vs 4K - You'll need a 281Fiber Business Class connection to reliably stream in 4K as it requires a minimum average bandwidth of 15 Mbps, and this isn't enough; it needs upwards of 25 Mbps
AND - You must consider how your device is connected; WiFi might not be good enough even with sufficient Internet speed. Consider running Ethernet to your streaming device---upgrade your streaming device to one that includes an Ethernet port!
281HOME is fast enough to stream in HD but is not recommended besides occasional movie watching. If you stream more than a few hours a day, you'll need a higher plan.
Is my Internet connection working correctly?
Don't forget to reboot devices -- cut power!
Don't just put to sleep.
Text 830.798.9041 to find out if your 281 Internet connection is operating normally and to check your WiFi if you have 281 Cloud Mesh WiFi.
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